Our software is available on a try-before-you-buy basis, there are free trial versions you can download to ensure that you can fully experience it prior to making your purchase. When available, documentation for software is also available online or will be provided on request. We encourage you to review the documentation and try the software prior to making your purchase to ensure that it meets your requirements. You can request free trial download and documentation on the individual products.

A full refund will be granted if the software you purchased is not available to you either by download or by email within 72 hours of purchase. All other refund requests will be handled on a case-by-case basis.

We apologize, but we cannot provide refunds for:

Any product purchased with source code for any reason whatsoever.
Any product for which an online demo or free trial is available.
Inability to operate the software in your computing environment.
Inability to apply the license policy in your computing environment
Software purchased for the wrong platform
Any item 30 days after the purchase date from any reason

For any other Queries contact us at http://www.sunfra.com/contact-us/